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Frequently Asked Questions

Please check the product description for the estimated shipping timeline. If your order contains multiple items, the shipping timeline of the item with the longest timeline will apply to the entire order. 😊
No, we are not shipping internationally.
If your order hasn't shipped yet, we can still make changes! Just let us know as soon as possible. Once it's shipped, though, we won't be able to make any changes to your order. 🚚
Don't worry! Your tracking should start reflecting within 24-48 working hours. If you don't see any updates after this period, please contact our support team. 📦
Oh no! If something's damaged or missing, we've got your back! 😊 Just send us clear photos or videos of the product (and packaging, if possible) through our support channel, and we'll sort it out super fast. The clearer the pictures, the quicker we can help!